Every Closterra candle is hand-poured from natural beeswax with no additives or fillers. They burn cleanly and evenly, emitting a subtle, natural aroma. Our candle holders and curated sets are designed for elegance and durability, creating a warm, boutique-inspired ambiance in your home.

Yes! Our candles are made with pure beeswax, burn with minimal smoke, and are free from synthetic fragrances and toxins. Always follow standard candle safety practices: never leave a burning candle unattended, and keep away from flammable objects and drafts.

Due to the nature of candles, returns are only accepted if items are unused/unburned and in their original packaging within 30 days of delivery. Sets must be returned complete. Used or burned candles, custom/bulk orders, final-sale items, and gift cards cannot be returned.

Contact us within 7 days of delivery at info@closterra.com with your order number and photos. We’ll promptly replace or refund qualifying items. Note: natural variations in beeswax color or texture are normal and not considered defects.

Free shipping on orders $50+ to the contiguous U.S. via Standard/Ground.
Carriers: USPS and UPS. PO Boxes/APO/FPO ship via USPS.

Orders ship within 1–2 business days (Mon–Fri, excluding holidays).

Estimated delivery:

• Standard/Ground: ~2–5 business days
• Expedited: ~2–3 business days
• Express: ~1–2 business days

Yes! A tracking number is emailed once your order ships. Use it to monitor your package via the carrier’s website.

Currently, Closterra ships only within the United States.

If your order hasn’t shipped yet, contact us immediately. Once shipped, Closterra cannot be responsible for delays or losses due to incorrect addresses. Wrong or unclaimed packages can be reshipped at the customer’s expense.

Yes, as long as your order has not shipped. Contact us as soon as possible to make changes or cancellations.